Shipping Policy

1. Overview

Thank you for shopping with us! We aim to provide a seamless shipping experience. This Shipping Policy outlines the terms and conditions related to shipping and delivery of your order. By placing an order, you agree to the terms outlined in this policy.

2. Processing Time

  • Orders are processed within [2-4] business days of receipt.
  • Please note that processing times may vary during peak periods or promotional events.

3. Shipping Methods

  • We offer the following shipping methods:

    • Standard Shipping
    • Expedited Shipping
    • Overnight Shipping 

  • Shipping costs are calculated at checkout based on the selected shipping method and destination.

4. Shipping Rates

  • We ship in 2 - 4 Business days. 

5. Delivery Time

  • Delivery times are estimates and start from the date of shipping, not the date of order.
  • Estimated delivery times are provided at checkout and may vary based on the destination and carrier.

6. Shipping Restrictions

  • We currently ship to [United States, e.g., domestic and international locations].
  • Unfortunately, we cannot ship to P.O. Boxes or APO/FPO addresses.

7. Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number.
  • You can track your order status using the tracking link provided in the confirmation email.

8. Lost or Damaged Orders

  • If your order is lost or damaged during shipping, please contact us at [Ajneau@gmail.com] within [2 -4] days of receiving your order.
  • We will work with the carrier to resolve the issue and either replace the item or issue a refund, depending on the circumstances.

9. Address Accuracy

  • Please ensure that all shipping information provided at checkout is accurate.
  • We are not responsible for orders shipped to incorrect addresses provided by the customer.

10. Shipping Costs for Returns

  • Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective item.

11. Changes to Shipping Policy

  • We reserve the right to update or modify this Shipping Policy at any time. Changes will be posted on this page, and your continued use of our site following any changes constitutes acceptance of those changes.

12. Contact Us

  • If you have any questions or concerns about our shipping policy, please contact us at [Ajneau@gmail.com].

Thank you for choosing [Fixly]. We appreciate your business!